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Frequently Asked Questions
general
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Between 15-20% of our users mentioned purchasing to block outside noise, like someone snoring next to them at night. The system will help in two ways: 1.) the design of the earbud (regular and PRO) has built-in noise cancellation design, which will help block noise on it's own, and 2.) the sleepscapes in the Sound Library will also help, including your own volume controls. Between the two features you can block out most outside noise without losing the calm sleep experience of the system's design.
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Works for most. Through July 2022 we have had about a 2.5% return rate. Although not a perfect indicator of who it worked for, the overwhelming majority of customers are very satisfied with their purchase.
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We are now shipping (as of November 3rd, 2022) the latest Bonamour Sleep System (2023), which is smaller, longer battery, and the latest in universal Bluetooth design (enhanced audio).
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Yes. If you click the BUY NOW button in the menu you will see an option to split the purchase into installments.
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Yes. We offer a 5-year warranty on on all of our Bonamour Sleep Systems (Original, PRO, and PROxs).
Product Questions
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Completely different functionality and approach to sleep. First, our earbuds are bluetooth, so in addition to using with our system, you can also use them with any audio app (multi-function). Second, our system is optimized for deep sleep using proprietary binaural beats to induce lower brain frequencies for sleep. Bose, and other competing systems, use white and pink noise for sound masking.
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For most you will notice a difference the first night, however it continues to improve your deep sleep with continued use.
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No. You can just use the system the nights you really feel the need for your best deep sleep. It does not require daily use to be effective.
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Size. The PROxs is the smallest sleep earbud in the market, measuring close to 20% smaller than any other earbud available. Designed for the most discriminating side sleepers and sensitive or small ear types.
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No, the soundscapes library is only included with the Bonamour Sleep System™, it does not come with the mask.
Brainwave Entrainment
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Brainwave entrainment is a method to stimulate the brain into entering a specific state by using a pulsing sound, light, or electromagnetic field.
The pulses elicit the brain’s ‘frequency following’ response, encouraging the brainwaves to align to the frequency of a given beat.
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We use a proprietary, and custom developed, form of binaural beats (audio) for brainwave entrainment.
Binaural beats ‘trick’ the brain by playing a different tone in each ear; for example, if a 300Hz tone is played on one ear, and a 304Hz played in the other, your brainwaves will begin to resonate at the difference between the tones (4Hz, below normal hearing range).
Our sound library is stocked with soundscapes designed for inducing the deep sleep (Stage 4) sleep, which is 0.5 - 4Hz.
Because different tones are played to each ear, headphones are needed for it to be effective.
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While there are no possible dangers of listening to binaural beats, you must make sure that the tone level you're listening to is not too high.
Loud sounds at or above 85 decibels can lead to loss of hearing in the long run.
Orders and Shipping
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Orders placed by 12pm ET ship the same day Monday-Friday. Orders placed after 12pm ET (and weekends) ship the next business day.
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No. Shipping is include at no extra charge.
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Most orders are shipped 2-3 day priority, so depending on the time of day when order was placed please allow 3-5 days total to receive.
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You will receive the Bonamour Sleep System™ in it's original box, with charging case and earbuds. You will also receive a digital QR code to access the soundscape library as well as operating instructions for the system and hardware. Each Bonamour Sleep System model has it's own User Manual, so be sure to select the one for our purchase.
